Shipping policy
Shipping Policy
Last updated: July 14, 2026
Processing Time All orders are processed within 1–3 business days after payment cdonfirmation. Orders placed on weekends or public holidays will be processed on the next business ay.
Shipping Destinations We currently ship to the following countries/regions: United States, Canada, United Kingdom, Australia, Germany, France, Netherlands, Spain, Italy, Sweden, Norway, Denmark, Finland, Belgium, Switzerland, Austria, Poland, Czech Republic, Portugal, Ireland, Israel, Japan, South Korea, Singapore, Malaysia, New Zealand, and UAE.
Estimated Delivery Times
- United States: 7–15 business days
- Canada / Australia / UK: 10–18 business days
- Europe: 10–20 business days
- Asia (JP, KR, SG, MY): 7–15 business days
- Middle East / Other: 12–25 business days
Delivery times are estimates and may vary due to customs clearance, carrier delays, or peak seasons.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier's website or through our store.
Customs, Duties & Taxes International orders may be subject to customs duties and import taxes imposed by the destination country. These charges are the buyer's responsibility and are not included in the product price or shipping cost.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Contact Us Email: [chenyuting616@outlook.com] Website: superboxdirectstore.com